Features
All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovos normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.
Provided Support
Parts Replacement
Repair
Service Type
Technical
Service Location
On-site
Service Duration
3 Years
Service Main Type
Technical
Service Sub Type
Physical
Service Description
Next Business Day
Upgrade from
1YR Depot
Service Characteristic
Parts Labor
Product Supported
ThinkPad X1 Carbon (Sealed Battery) - Type 20A7
Weight
0.01lb
Warranty Information
3 Years Onsite